● Keep a partner relationship with the client, complying with deadlines, with the quality of the final product and supporting it with technical information;
● Ability to provide the service of treatment of metal structures, always following the market requirements and the best products;
● Work around competitiveness factors, through better infrastructures, support, external partners;
● Put commercials in contact with customers, looking for new market niches, types of customers and distribution channels, which are more adapted to the company, in order to provide a continuous improvement in all processes;
● To ensure the study and definition of new services, the improvement, the maintenance or extinction of existing products, are always respected accordingly to the applicable legislation;
● Always questioning the cause of the defects detected, taking it to continue elimination;
● Study the risks and opportunities to secure that the quality management system can achieve the desired results, increase desirable effects, prevent or reduce unwanted effect and achieve improvement;
● Analyze the degree of customer satisfaction;
● Ensure the conditions of hygiene and security at work complying with all standards
● Betting on vocational training;
● Keep a group of suppliers who have varied services or products with quality and at competitive prices, which meet the delivery deadlines, so that we can satisfy our customer.
● Apply the continuous improvement of our Quality Management System, as a key for company progress.
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